What Our FAQ Covers and How to Use It
We've organized this FAQ around the questions that show up most in our support queue — account creation, payment rails like PayPal, Venmo and Play+, withdrawal timing, identity verification and state-level access. Each answer is written from the platform side, so you're getting the actual process, not a vague pointer. If you're in Charlotte and your deposit just cleared but your account
balance hasn't updated yet, there's an entry for that. If you're trying to understand why a same-game parlay on an NFL game isn't showing in an unsupported state, that's covered too. Where an answer has steps, we've written them out in order. Where something depends on your state's law, we say so clearly rather than making a blanket claim. Start with the
section that matches your situation, and use live chat if your question isn't listed.
- PayPal
- Venmo
- Play+